Booking Forms
A completed and signed China Experience Booking Form and a clear copy of your passport are required at the time of booking. No Travel Documents will be released without receipt of the above.
Deposits
A non-refundable deposit of R3000 per person is required when booking.
Payments
All reservations must be prepaid. Final payment is due 60 days before departure. This may vary in the case of cruises and certain other arrangements. Please note that until we receive Full Payment, you will still be subject to price changes and ZAR fluctuations. Departure Taxes are to be confirmed at the time of the ticketing. When making payment, you confirm that you have read, understood and accepted China Experience’s Terms and Conditions. Failure to remit Final Payment on the due date will result in cancellation of reservations, and forfeiture of Deposit and may be subject to cancellation fees.
Late Booking Fees
Reservations made within 15 days of departure will be subject to a fee of R250. Once confirmed, these bookings will be subject to cancellation charges. On some trips, we are unable to accept late bookings.
Amendments
In addition to any cancellation charges which may be applicable, an Amendment Fee of R150 will be charged for each amendment made to confirm reservations.
Cancellation
In the event of cancellation, which must be received in writing, charges will be determined at the time. The following can be used as an indication only:
Less than 60 Days – 50 % of Total Costs
Less than 30 Days – 80% of Total Costs
Less than 20 Days – 100 % of Total Costs
Cancellation dates are calculated from the date we receive the written cancellation notice. All cancellations must be made directly with China Experience.
Whilst all Travel Documents are issued on the understanding that all services are Non-refundable for the unused trip arrangements, refund applications may be considered only under the following advised conditions:
- Cancellation or amendment of any Hotel Accommodation after Departure can only be made directly with China Experience.
- Proof of Cancellation can be substantiated (i.e.: date, time and name)
- Claims are to be received in writing no later than 14 days following completion of services reserved, and the original Travel documents are returned to China Experience.
Costs
All costs in this Brochure are based on current Air Fares and Hotel and Tour Tariffs prevailing on 1 November 2024. All costs are subject to change in the event of Fluctuations in tariffs or Exchange Rates and are subject to availability.
Our Prices in this Brochure Excludes the Following:
- Travel Insurance
- Tipping
- Visa and Handling
- Departure Taxes
- Personal Expenses
- Anything else not mentioned or specified in the Itinerary.
It is an express condition that at the time of final payment – China Experience will not be bound to accept payment if the actual costs vary from our Brochure / Confirmation.
Travel Documents
The onus rests on the passenger to ensure all travel documents are in order.
Passports & Visas
The onus rests on the passengers to ensure that their passports are valid and that they have obtained the appropriate visas for their selected tour. Please ensure that your passport is valid for 6 months beyond the duration of your trip. It is your responsibility to ensure that you are in possession of the correct visas for your holiday. China Experience cannot accept responsibility if you are refused entry to a country because you lack the correct visa documentation.
Travel Insurance
China Experience strongly recommends that passengers take out Travel Insurance covering cancellation, medical expenses, personal accident, loss of baggage, curtailment and default at the time of booking.
Passenger Responsibility
The passenger’s responsible for selecting a trip / tour appropriate to his/her abilities and interests. Passengers are responsible for being healthy enough to undertake the Trip / Tour. China Experience will not be liable for any injury, death, loss, damage, accident, delay or inconvenience, caused during any journey, tour, accommodation or other facility arranged by us. China Experience is not liable for any failure to make satisfactory booking arrangements, whether such failure is occasioned by any of its employees, agents, principals, sub-contractors or otherwise. The passenger must bear any loss or additional expense due to delays, changes or cancellations of air, rail, road, sea or any other service due to strikes, sickness, theft, war, weather or other causes. China Experience reserves the right to cancel any trip prior to departure for any reason whatsoever, including insufficient sign-up or logistical problems which may impede the trip in any way.
China Experience Trade & Tours Co. (Pty) Ltd.
P. O. Box 7670
Newton Park
Port Elizabeth
6055
Republic of South Africa
Reservations & General Enquiries:
info@chinaexperience.co.za
info@amazingjourneys.co.za
el: +27 41 365 6462
After-hours emergency:
082 881 0181
083 676 7445
www.chinaexperience.co.za